PHONE SUPPORT
For urgent matters, call 1-800-836-9287 to speak with an Service Advisor 24 hours a day, 7 days a week.
E-MAIL SUPPORT
If you have a specific comment or question you would like addressed, email us at INFO@LASERREPAIR911.COM. Your question should be addressed within 24 HOURS. For immediate assistance call 1-800-836-9287.
Laser Repair 911- Locations
With almost 10,000 technician’s nationwide, there is sure to be one near you, with people ready and willing to help. Most of our techs work from their vehicles and they are electronically dispatched so try us and you will be happy for the great local service.
FREQUENTLY ASKED QUESTIONS TOPICS
Guarantees/Warranties
Do you guarantee your service?
Yes we do. If you're not satisfied with your service, please contact the Laser Repair 911 immediately.
We guarantee printer service and plotter repair services 30 days for same problem recurrence.
What do I need to know before I have an Agent, Advisor or Installer visit my home or office?
A person at least 18 years of age must be present during the entire time period that services are provided. The Laser Repair 911 professional must receive: full access to the printer(s) and/or other devices(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power in most cases we do not need computer access to test and fix the printer in question.
Can I drop off my printer for repair and do we work on consumer printers?
If you're trying to bring in your printer for service remember that our specialty is providing on site mobile printer service and our prices are listed for that service. Any consumer or home printer normally will not be worth repairing and should be upgraded in most cases refer to your user manual for help on small machines.
Payment
What forms of payment does Laser Repair 911 take?
We take most major credit cards. American Express, Master Card, Visa, and Discover.